Have you ever considered what to do in the event of a home emergency requiring prompt assistance? In the event of a break-in, fire, or medical emergency, you must act quickly and calmly. If you have an Xfinity Home Security System, you may send an emergency alarm and notify the authorities in a matter of seconds with the use of a powerful and intuitive feature on your touchscreen.
This guide will explain how to access the emergency mode. We will also share some advice on how to utilize it wisely. Read on to find out more about this potentially lifesaving function.
Utilizing the Panic Button
The bottom-left corner of the home screen on some touchscreen devices is dedicated to an emergency icon. This symbol is a white cross inside of a red circle. Here’s how you can put this functionality to use:
- Hold the emergency button down for two seconds after tapping it. The authorities will receive a panic signal. When the alarm goes off, the Central Monitoring Station will contact the people you’ve designated to receive verification calls and the authorities. You can also see the message “Emergency Alarm Sent” on the screen.
- To disable the alarm, use the on-screen disarm keypad to input your four-digit code. The phrase “Alarm Canceled” will be spoken as confirmation. A notification alerting you that the emergency alarm has been turned off will also appear.
- Once the alarm has been deactivated, the screen will display the event’s specifics. The dashboard icon in the top left corner can be tapped to get back to the dashboard. Select “Alarm” from the menu in the top right to see your alarm’s settings and history.
Pressing the Panic Button
A red panic button may appear at the bottom of the screen on some touchscreen devices. This button, marked with a white exclamation point, sits next to the home icon. Here’s how you can put this functionality to use:
- To initiate an emergency call, press and hold the red button for two seconds. Here you can select police, fire, or medical assistance depending on your immediate needs. You’ll notice three distress buttons labeled with recognizable symbols.
- You should press and hold the appropriate panic button for the desired assistance for two seconds. The Emergency Response Center will be notified. They will contact your Call to Verify numbers once the alarm goes off and send help if necessary. The screen will also display the message “Emergency Alarm Sent.”
- Enter your 4-digit Master Keypad Code on the screen’s disable your system keypad to turn off the alarm. The phrase “Alarm Canceled” will be spoken as confirmation. A notification alerting you that the emergency alarm has been turned off will also appear.
- The alarm’s specifics will display on the screen when you deactivate it. To get back to the main menu, just tap the house icon in the upper left corner. Select “Alarm” from the menu in the top right to see your alarm’s settings and history.
Tips for Using the Emergency Function
Some advice and cautions on making the most of the emergency function are as follows.
- Only in the event of a genuine emergency, if you require the assistance of the police, fire department, or medical personnel, should you use the emergency function. You could face fines or even legal action if you utilize it for anything other than genuine emergencies.
- If the emergency function is activated by mistake, you should quickly stop the alarm by entering your keypad code on the touchscreen. The Central Monitoring Station will call you, and you must answer the call and let them know it was a false alarm. If you don’t pick up the phone, they’ll presume it’s an actual emergency and call the authorities.
- If you have Xfinity Home, you can activate a test mode to try out the emergency function by calling customer service. For a limited time, before actually issuing an alarm, you can utilize the emergency function without actually activating the system since they will put it into test mode. The alarm will still go off and the message will appear on the touchscreen, but no one will contact you or send help. The test alarm can be turned off using the touchscreen keypad by inputting your personal code.
Final Thoughts
We hope this essay has shed light on the emergency function of your touchscreen and its potential to save your life in a crisis. Keep in mind that, depending on the type of touchscreen device you have, you can either tap the emergency icon or press the emergency button to trigger an alarm.
Moreover, you can get in touch with Xfinity Home support if you have any queries or problems with your system, or you can check out their website. Protect your family with Xfinity Home.
